We provide services ranging from telemarketing, lead generation, B2B sales, B2C sales, appointment setting, after-sales support, technical support, 24/7 live phone answering service, etc.
Our sales executive can ask the right questions, assess the caller’s needs, and understand when to present offers and close deals. Our dedicated group of agents are trained thoroughly and can assess opportunities to up-sell and cross-sell when necessary.
Tell people your message and let them press-1 to transfer to an agent. Maximize agents' productivity and reduce downtime, so they can connect with more interested people per hour.
User-Friendly software that allows users to log in to monitor live calls, call recordings, agent performance, syncing between agent desktop as well as keeps track of customer activity like website visits, phone calls, email, and more.
Large corporations can set up their customer service call centers. Therefore, a remote call center solution is ideal for small business owners that need to make a large number of calls with high quality and efficiency and at the same time deliver good customer service at a low cost.
Call center software is not only practical for increasing efficiency but is affordable as well. It enables businesses to deliver better service and use resources more effectively
Monitor Live Calls
Listen to live calls and interact in realtime.
Upload Sales Pitch
Upload custom sales pitch works best with custom offers.
Define Audience
Define your audience so agents can approach the right set of people.
Listen Recordings
Listen to call recordings and analyze agents answering to customers.
Agent's Strike Rate
Monitor agents' strike rate/performance (total calls received/sales made).
Connecting Ratio
Monitor overall connecting ratio (total number of calls made/total number of calls picked up).
Arrange Skype meetings
Set up training sessions with agents on skype.
DNC compliance
Reduce the risk with our trusted TCPA and Do-Not-Call cloud-based data solutions.
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